AKTER, S.; ROMANOFF, J. Satisfaction of passengers - process comparison between three different cruise ship classes. International Marine Design Conference, [S. l.], 2024. DOI: 10.59490/imdc.2024.892. Disponível em: https://proceedings.open.tudelft.nl/imdc24/article/view/892. Acesso em: 9 nov. 2024.