XAVIER, V. de A.; FRANÇA, F. M. G.; LIMA, P. M. V.; MACULAN, N. Performance Indicators Development for Public Services using an AI-based clustering approach. Conference on Digital Government Research, [S. l.], v. 26, 2025. DOI: 10.59490/dgo.2025.1055. Disponível em: https://proceedings.open.tudelft.nl/dgo/article/view/1055. Acesso em: 19 oct. 2026.