Vol. 1 (2025): International Conference on Digital Government Research (dg.o 2025)

The Annual International Conference on Digital Government Research (dg.o) is an established forum for presenting, discussing, and demonstrating interdisciplinary research on digital government, ICT and public administration, political participation, civic engagement, technology innovation, applications, and practice.IT takes place from 9 to 12 June 2025 in Brazil.

Published: 2025-05-15

Research papers

AI-driven public consultation platforms Transforming civic engagement in local governments

Meredith Dedema, Loni Hagen
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Performance Analysis of LLMs for Abstractive Summarization of Brazilian Legislative Documents

Danilo C.G. de Lucena, Ellen Souza, Hidelberg O. Albuquerque, Nádia Félix, Adriano L.I. Oliveira, André C.P.L.F. de Carvalho
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Towards social cohesion understanding local migration governance's barriers in global south smart cities

Rosiane Alves Palacios, Edimara Mezzomo Luciano, Gabriela Viale Pereira
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Cidadania no contexto da transformação digital na América Latina uma proposta de framework analítico

João Paulo dos Santos da Silva, Diana Cruz Rodrigues
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Evaluation of Public Services Through the Lens of Digital Ethics

Narek Andreasyan, Daniele Buson, José Mancera, Edy Portmann, Luis Terán
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Development and Deployment of Sentiment Analysis AI on Citizens’ Feedback in Goiás

Rafaela M. Rosa, Jessé D. de Souza, Camila do N. Freitas
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Digital Transformation, Technology, and Innovation Analysis of Mayoral Candidates' Proposals in the 2024 Brazilian Municipal Elections

Daniel S. Valotto, Beatriz B. B. Lanza, Thiago J.T. Ávila
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Unleashing Public Sector Innovation Exploring the Impact of Big Data Analytics and Value-Driven Capabilities on Digital Governance

Sulemana Bankuoru Egala, Abdul-Hamid Sokun Alhassan, John Asibuo Boakye
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Collaborative Governance for the Construction of Public Policies on Social Sustainability

Sabrina Callegaro
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Triple Transition Ecosystem As Catalyst of Public Value Generation

Dimitrios Symeonidis, Anastasija Nikiforova
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Factors Affecting the Use of Evidence in Public Sector Programmes in South Africa A Systematic Review of Outcome 8 programmes

Lesedi Senamele Matlala
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Remote and Hybrid Work in Crime Victim Services A Scoping Review

Lane Gillespie, Tara Richards, Emilie Whitehouse
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Developing competences for Artificial Intelligence in the Public Sector The AI4Gov Canvas

Gianluca Carlo Misuraca, Rony Medaglia, Claudio Feijoo, Marzia Mortati, Colin van Noordt
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The implementation of an integrated education data system at national level the Sistema Gestão Presente

Fabíola Peres, Carla Silva, Ana Beatriz Fernandes
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Bridging the Metaverse and Social Cohesion in Smart Cities

Elli Kontogianni, Leonidas Anthopoulos
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Uso de DAG e IA para inovação na gestão pública e privada

Cassiano Oliveira da Motta, Guilherme Costa Wiedenhoft, Mônica Fitz-Oliveira
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Analysis of automation and retraining opportunities for the Brazilian federal public service

Yuri Lima, Luana Passos, Jano Moreira de Souza
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Enhancing Government Efficiency Through Cybersecurity Hardening

Shreyas Kumar, Anika Garg, Maitreya Niranjan
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Leveraging String Similarity Algorithms for Educational Data Validation A Scalable Approach for Digital Governance

Débora Barbosa Leite Silva, Emanuel Marques Queiroga, Abílio Nogueira Barros, Markson Rebelo Marcolino, Diego Dermeval, André Lima, Leonardo Brandão Marques, Christian Cechinel, Thales Vieira
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Towards an empowered ‘Platform State’? Digital Platforms, Infrastructural Power, and the Transformation of State Authority

Gianmarco Cristofari, Paolo Gerbaudo
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Game elements enabling citizens’ engagement an integrative literature review into elements, motivations, drivers and barriers

Budi Satrio, Fernando Kleiman, Marijn Janssen
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Using Generative AI for Identifying Electoral Irregularities on Social Media

Sidney Moura, Edney Santos, Pablo Sampaio, Kellyton Brito
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Citizen’s interaction, perceived benefits, and effectiveness of open government data on trust in government

Hanim Astuti, Charles Hinnant
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Why broadband availability differs across states in the U.S.? Exploring the role of state administrative capacity

Hanim Astuti, Caroline Stratton, Charles Hinnant
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AI drifting and converting emergency policies An institutional theory perspective

Francesco Gualdi, Vincent Ong
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Integrating an Online Management System into Technical Schools A Step Toward Digital Transformation

Suellen Lages, Pedro Clarindo da Silva Neto, Elmo Batista de Faria, Josiel Maimone de Figueiredo, Arthur Octávio Oliveira Confessor
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Are hybrid work arrangements in the public sector fair and equitable? Examining perspectives of Ontario Public Servants

Maria Gintova
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Inteligência artificial como apoio à tomada de decisão no setor público

Camila Taciana Sandrini, Taiane Ritta Coelho, Milton Cesar Adriao, Edelvino Razzolini Filho
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From Trust Antecedents to Trust Frameworks Co-Creating Multi-Actor Agreements for Data Sharing

Louise van der Peet, Nitesh Bharosa, Marijn Janssen
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Advanced Leveraging of Government Data on Firms’ Vulnerability to Crisis Using Artificial Intelligence

Mohsan Ali, Euripidis Loukis, Yannis Charalabidis, Charalampos Alexopoulos
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Assessment of the LLM-based Chatbots on Student Engagement and Learning Outcomes in Afghanistan

Jawad Ahmad Haqbeen, Sofia Sahab, Takayuki Ito
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Move Fast and Break Things? Barriers to GovTech Procurement in the United Kingdom

Nathan Davies, Keegan McBride, Moritz Kleinaltenkamp
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Social media and deliberation in the period of COVID-19 crisis transforming political interaction between citizens and Russian authorities in the digital sphere

Daniil Volkovskii, Olga Filatova
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A Normal Form for Representing Legal Norms and its Visualisation Through Normative Diagrams

Diogo Sasdelli, Bianca Steffes, Moussa Herrmann, Mari Chitashvili, Clara Wüst
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Comparing Machine Learning and an Expert System for Legal Document Classification

José Jorge de Queiroz Santos Filho, Filipe Araújo Dantas, Melquezedeque da Silva Lima, Shirley Barbosa dos Santos, Galileu Genesis, Maria Gabriely Lima da Salva, Álvaro Farias Pinheiro, Eraylson Galdino da Silva
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Application of Design Thinking in Digital Transformation in Human Resources in the Public Sector

Iury Monte, Marcelo Marinho, George Valença, Robson Medeiros, Uilca Cardoso
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Generation of public value through the adoption of government blockchain networks The analysis of the Brazilian federal government

Milber Fernandes Morais Bourguignon, Marie Anne Macadar
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Virtual Visions An Exploratory Comparative Analysis of EU and US Metaverse Governance Approaches

Summer Boucher-Robinson, Stanislav Mahula, Joep Crompvoets
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Practitioners’ Perceptions on Human-Centered Design Techniques in Digital Government Development

Viviane de Oliveira Garcia Coutinho, Cláudia Hazan, Maurício Ronny de Almeida Souza, André Pimenta Freire
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GoViz A Visualization Tool for Empowering Transparency in Government Speech

Larissa Guder, João Paulo Aires, Isabel H. Manssour, Dalvan Griebler
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Diversity in GovTech Who’s Represented in Innovative Technology Supplied to Public Administration?

Luca T. Bauer, Marc Wyszynski, Björn Niehaves
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European urban strategic initiatives involving emerging technologies for addressing climate change

Manuel Pedro Rodríguez Bolívar, Christina Alcaide Muñoz, Laura Alcaide Muñoz, Rocío de la Torre Martínez
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Serviços eletrônicos de governo, datafication e data justice o caso do Auxílio Emergencial no Brasil

Luiz Claudio Mendes Vargas, Marie Anne Macadar
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How Could Public Libraries Empower Communities to Participate in Government AI Initiatives? A Practical View of Benefits and Challenges

Zong-Xian Huang, Mila Gascó-Hernandez, J. Ramon Gil-Garcia
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Applying Active Learning in Named Entity Recognition Corpora Expansion in Legal Domain

Rafael P. Gouveia, André C.P.L.F. de Carvalho, Ellen Souza, Hidelberg O. Albuquerque, Douglas Vitório, Nádia F.F. da Silva
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What drives local governments’ digital transformation in Brazil?

Lizandro Lui, Rafael Barbosa de Aguiar, Lídia Nicole dos Santos ten Cate, Samuel de Melo Barbosa
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Integrating VR/AR and AI-Chatbots in the Public Sector Barriers and Synergies

Raphael Palombo, Jan Westermann, Jette Friederike Pröschold
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The Impact of Data Orchestration on Data Value Generation in the Judicial Data Ecosystem

Felipe Fonseca Salerno, Antonio Carlos Gastaud Maçada, Juliana Obino Mastella
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Automating Test Design Using LLM Results from an Empirical Study on the Public Sector

Artur Raffael Cavalcanti, Luan Accioly, George Valença, Sidney C. Nogueira, Ana Carolina Morais, Antônio Oliveira, Sérgio Gomes
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Assessing the capability of open government data for process mining a study on a Brazilian open data portal

Gyslla Vasconcelos, Jose Viterbo, Flavia Bernardini
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Algorithmic fairness as sociotechnical system A typology of the information construct

Mortaza S. Bargh, Sunil Choenni, Floris ter Braak
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A Generative AI approach for creating and validating simplified versions of government documents

Karine Alves, Matheus Silva, Edney Santos, George Valença, Kellyton Brito
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Context-sensitive measurement Addressing the local context in smart city assessment

Manuella Maia Ribeiro, Erico Przeybilovicz, Delfina Soares
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Impacto social, econômico e ambiental da implantação de soluções de governo digital

Bernardo Campolina, Ana Paula Silva, Lívio Miguel dos Santos, Lucas Resende Carvalho, Everson Lopes de Aguiar, Wagner Silva de Araújo, Ana Maria H. Camilo de Oliveira, Frederico Gonzaga Jayme Jr.
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Exploring generative AI effects on Korean civil servants’ performance Power and motivation

Sukwon Choi, Wookjoon Sung, Jooho Lee
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Ensuring Data Quality in National Educational Databases Insights from Brazil’s Centralized Database of High School Students’ Data

Abílio Nogueira Barros, Emanuel Marques Queiroga, Markson Rebelo Marcolino, Débora Barbosa Leite Silva, Diego Dermeval, André Lima, Leonardo Brandão Marques, Cristian Cechinel, Thales Vieira
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Crowdsourcing in Municipal Ombudsman Offices A Systematic Literature Review

Jean Zahn, Erica Mourão, José Viterbo, Cristiano Maciel, Flávia Bernardini
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Child-focused challenges in the digital transformation of government services

Makpor Mercy Erhi
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AI-enabled co-creation for evidence-based policymaking A conceptual model

Nina Rizun, Noella Edelmann, Tomasz Janowski, Aleksandra Revina
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Emerging models of national competent authorities under the EU AI Act

Emanuele Parisini, Eduard Dervishaj
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Data-Driven Analysis for Improving Educational Policies A Case in Brazil’s Textbook Program

André Araújo, Rafael Araújo, Luciano Cabral, Luciane Silva, Hilario Tomaz, Emerson Martins, Diego Dermeval, Álvaro Sobrinho, Alan Pedro da Silva, Leonardo Marques, Filipe Recch, Sebastian Munoz-Najar Galvez, Seiji Isotani, Ig Ibert Bittencourt
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The wallet demarcation problem developing a taxonomy for classifying digital wallets

Bert Lukkien, Mark de Reuver, Nitesh Bharosa
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AI-Driven Innovation and Collaboration in Public Services A Review and Taxonomy

Ramon Chaves, Gustavo Araujo de Oliviera, Carlos Eduardo Barbosa, Jano Moreira de Souza
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Developing a BI Solution for Public Process Monitoring

Rafael José Moura, Maria Gizele Nascimento, George Valença, Kellyton Brito, Glória Fraga, Sérgio Peixoto, Ermeson Andrade
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Challenges for monitoring flexible work trade-offs of formal and informal information systems use

Fernando Kleiman, Camila da Silveira Machado, Nathália Junca Nogueira
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Caminhos rumo a uma Região de Fronteira inteligente Brasil-Argentina iniciativas e resultados

Rosiane Alves Palacios
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Wind of Change or Just Another Digitalization Breeze? Lessons from Municipal Digital Change Agent Initiatives

Ina Jäger, Andreas Hein, Helmut Krcmar
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Enhancing Open Data Findability Fine-Tuning LLMs(T5) for Metadata Generation

Umair Ahmed, Andrea Polini
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Managing AI risks in the Public Sector A Distributed Digital Leadership Approach

Boniface Ushaka Adie, Elizabeth Valentine, Mary Tate, Wonhyuk Cho
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Breaking Tech Monopolies The Role of Public Procurement in Fostering SME-Led Innovation in Europe

Jan Westermann, Gerhard Klassen, Luca T. Bauer, Robin Fritzsche
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Flying chairs, heated takes a discourse analysis of audience comments on the São Paulo Mayoral debate across five major YouTube news channels

Gabriela B. Kurtz, Stéfano de P. Carraro, Carlos R.G. Teixeira, Roberto Tietzmann, Isabel H. Manssour, Milene S. Silveira
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The Role of Regulatory Frameworks in Shaping E- Governance Insights from Selected Case Studies

Zoran Jordanoski
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Assessing rule-based document segmentation and word normalization for legal ruling classification

Giliard Almeida de Godoi, Adriano Rivolli, Daniela Lopes Freire, Fabíola Souza Fernandes Pereira, Nubia Regina Ventura, Alex Marino Gonçalves de Almeida, Luís Paulo Faina Garcia, Márcio de Souza Dias, André Carlos Ponce de Leon Ferreira de Carvalho
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Brazilian Federal Institutions as Intermediaries Driving Digital Transformation Through Open Innovation

Joel Lima-Júnior, Kiev Gama, Jorge Correia-Neto
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Multi-level Collaborative Governance Framework for Designing Accountable AI Systems for Emergency Management

Yu-Che Chen, Chun-Hua Tsai, Edouardo Zendejas
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Driving Public Values through LinkedIn Insights from the EU Digital & Tech Account

Lukas Weller, Stanislav Mahula, Joep Crompvoets
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Geospatial artificial intelligence for automating forest land encroachment detection in India

Soorya Narayan Satheesh
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Forecasting Student Enrollments in Brazilian Schools for Equitable and Efficient Education Resource Allocation

Lenardo Chaves e Silva, Luciano de Souza Cabral, Jário José dos Santos Júnior, Luam Leiverton Pereira dos Santos, Thyago Tenório Martins de Oliveira, Breno Jacinto Duarte da Costa, Joana Fusco Lobo, Dalgoberto Miguilino Pinho Júnior, Nicholas Joseph Tavares da Cruz, Rafael de Amorim Silva, Bruno Almeida Pimentel
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Not only what, but also when Understanding Brazilian political comments on legislative bills over time through Stance Detection and Topic Modeling

Matheus Cerqueira, Nádia F.F. da Silva, Ellen Souza, Hidelberg O. Albuquerque, Márcio de S. Dias, André C.P.L.F. de Carvalho
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From Complexity to Clarity A Taxonomy of GovTech Startup Business Models for Public Sector Innovation

Lukas Daßler, Tessa Ruckstuhl, Andreas Hein, Helmut Krcmar
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Digital Inclusion and Social Cohesion in Smart Cities Overcoming Barriers in the Digital Age

Christos Karelis, Zoi Lachana, Irina Gorelova, Charalampos Alexopoulos, Nikoleta Lavdaria, Francesco Bellini, Yannis Charalabidis
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What do we know about E-participation at the Local Level?

Cláucia Piccoli Faganello, Edimara Mezzomo Luciano, Gabriela Viale Pereira
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Interactive Data Visualization for Decision-making in Government-funded Advanced Research Computing Service

Xiaoyue Cheng, Yu-Che Chen, Rich Knepper, Andrew Burk
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How can E-Government respond to the Digital Divide? Two Case Studies from Brazil

Bruno Andrade de Figueiredo, Manuela Cortez da Cunha Cruz
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Enhancing Public Procurement Through GRC Management: Navigating the Evolving EU Regulatory Landscape

Andreas Schmitz, Maria A. Wimmer
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Lessons Learned for Local Cybersecurity Practical Implications of a Public Sector Cyberattack for Small and Medium-Sized Municipalities

Johanna Maria Schmidt, Stanislav Mahula, Joep Crompvoets
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Smart Communities in Climate Disasters A Case of Porto Alegre, Brazil

Carolina Tavares Lopes, Edimara Luciano, Lucas Roldan
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Data circulation between statistics agencies and journalists

Ricardo Kadouaki
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Policy papers

Futuros possíveis de processos de inovação para o Poder Judiciário a partir de experiências formativas

João Guilherme de Melo Peixoto, Alex Sandro Gomes
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Improving Public Health Supply Chains Time Series Techniques for Medication Demand Forecasting

Ilka Corrêa De Meo, João Vitor Matos Gonçalves
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Opportunities and Challenges for Management and Governance in Smart Cities in Brazil

Luísa Paseto, Márcia Regina Martins Martinez Corso, Andre Ponce de Leon Ferreira de Carvalho
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Government Data Science Teams A Framework for Implementing Strategic Monitoring Solutions

Hugo Augusto Vasconcelos Meideros, André Leite Wanderley, Diogo de Carvalho Bezerra, Carlos Alberto Gomes de Amorim Filho, Rafael Zimmerle da Nóbrega, Felipe Gustavo de Moraes Ferreira
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Panels

Advancing AI Adoption in the Public Sector Toward Hybrid Intelligence with Stakeholder Perspectives

Helen K. Liu, Grażyna Musiatowicz-Podbiał, Hsien-Lee Tseng, Wei-Jan Ko, Magdalena Ciesielska
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Digital government and meaningful connectivity Opportunities and challenges for theory and practice

Manuella Maia Ribiero, Maria Alexandra Cunha, Elsa Estevez, J. Ramon Gil-Garcia
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Posters

The evolving AI regulation space A preliminary analysis of US state legislations addressing AI, 2024

Nic DePaula, Lu Gao, Sehl Mellouli, Luis F. Luna-Reyes, Teresa M. Harrison
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Converging Paths? Co-creation practices in public services in Poland and Ukraine

Yuliia Bartashevska, Nina Rizun, Hanna Bondarovych, Nina Khairova
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Beyond Technology Local Authorities’ Perspectives on Smart Sustainable Cities in Porto Alegre

Luiza Schuch de Azambuja, Ralf-Martin Soe
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Enhancing user experience An accessibility and usability study of an open government data portal

Dwi Puspita Sari, Dimaz Cahya Ardhi, Derick Chungcheh Ma, Catherine Dumas
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XML as a Basis for Interoperability in Technical Education Documents

Giovana Nunes Inocêncio, Jean Everson Martina
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The Impact of Government Emotion-based Response Strategies on Citizens' Satisfaction

Ruoyun Wang, Corey Kewei Xu, Liang Ma
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Leveraging Conversational AI for Adolescent Medical Financial Education

Wesley Chen, Anthony Le, Pavan Athota, Md Ashaduzzaman, Chun-Hua Tsai
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PIX, Open Finance, and DREX Cases of digital public infrastructure in Brazil

Vanessa da R.S. Almeida, Marie Anne Macadar
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Digital Governance and Institutional Challenges in Rural Heritage Restoration The Case of Caqui Hacienda in Chancay Valley, Peru

Oscar Miranda-Hospinal, David Valle-Cruz, Carlos Cuadra
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Leveraging official government data for enhanced understanding of health crisis communication topics

Houcai Wang
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A Comparative Study on Judicial Visualization in the U.S. and China

Jiawei Zhou, Chengjie Miao, Yi Long
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Digital Dependence vs. National Performance Preliminary Data Analysis

Jaromir Durkiewicz, Tomasz Janowski
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Urban Resilience and Virtual Communities Leveraging Networking Platforms for Immigration Challenges

Dulce M. Villegas N. , Larissa Galdino, Jan Westermann
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Cultural Observatories as Digital Platforms of Public Value in Brazil A Comparative Analysis

Silvia B. Ribeiro, Marie Anne Macadar, Fernando Pinto
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Cyberattacks in government organizations A systematic literature review of attack types and mitigation strategies

Dimaz Cahya Ardhi, Dwi Puspita Sari, Benjamin Yankson
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Measuring the Social Impact of Digital Services A Case of St. Petersburg, Russia

Radomir Bolgov, Olga Filatova, Daniil Volkovskii
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Can We Trust Open Government Data in Public Procurement?

Robin Fritzsche, Jan Westermann, Gerhard Klassen, Marc Wyszynski, Björn Niehaves
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ARGOS A Human-in-the-Loop ML System for Legal Aid Classification in Espírito Santo

Eduardo Pacheco
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Practical reports

BEPP-DS Building Evidence-Based Public Policies with Data Science

José Antonio F. Macedo, Rossana Maria de Castro Andrade, Regis P. Magalhães, Livia A. Cruz, José Florêncio Q. Neto, Samir B. Chavez, Mauricio Feijo B. M. Filho, Joaquim José Escola, Amanda Sousa, Pedro Almir M. Oliveira, Davyson S. Ribeiro, Paulo V. A. Fabrício
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Transformative Synergies Partnership and Collaborative Governance for best Breast Cancer Patient Journey

Neusa Andrade, Diogo Moreira Carneiro
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Digital technologies and partnerships for Sustainable Development Goals A document analysis

Beatriz Ventorini Lins de Albuquerque, Sean Wolfgand Matsui Siqueira, Paulo Sérgio Medeiros dos Santos
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Drivers and Barriers in Libya’s E-Government Implementation A Case Study

Amged B. Shwehdy
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Automation of the Planning and Management Instruments of the Unified Health System (SUS)

Ilka Correa de Meo, André Luiz dos Santos Teixeira, Bianca Tomi Rocha Suda, Bruno Martinelli, Felipe Barbugian Borges da Cunha, Felipe Ribeiro Pereira, Fernanda Braz Tobias de Aguiar, Gianlucca Vergian Dalenogare, Karina Teixeira Silva, Luiz Gustavo Machado Cruz, Miriam Carvalho de Moraes Lavado, Sandra Fernandes Maciel dos Santos, Suellen Decario Di Benedetto, Estevão Nicolau Rabbi dos Santos
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Adapting Your Startup’s Product for Public Sector Innovation Calls

Ramon Chaves, Guilherme Bairral, Murilo Moura, Bianca Albuquerque, Jacson Hwang, Sérgio Rodrigues, Jano Moreira de Souza
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Reflections on Collaborative Design Lessons from Creating a Digital Public Service App

Elaine Venson, Julia de Souza, Sara Campos, Rejane Figueiredo, George Marsicano, Wander Pereira Silva
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LiS An AI for reviewing user service letters using plain language

Adelnei de L. C. Felix, A. Carolina Lopes Pessoa
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Workshops

Data, Algorithms, and Automation in Social Protection A Data Justice Perspective on the Single Registry

Danyelle Carvalho, Mariana Valente, Clarice Tavares, Isabella Bassani
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The Potential of Blockchain Technology for Collaboration among Countries

Jefferson Bicca Charczuk, Kerley Silva, Marco Tulio da Silva Lima
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Building Capacity for Smart Cities and Urban Resilience through Digital Transformation

Gabriela Viale Pereira, Lucy Temple, Moritz Wild, Tomasz Janowski, Grazyna Musiatowicz-Podbial, Elsa Estevez, Edimara Mezzomo Luciano, Manuel Pedro Rodríguez Bolivar
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Workshop “Digital Government Measurement for Research and Public Policies”

Manuella Maia Ribeiro
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Vol. 1 (2025): International Conference on Digital Government Research (dg.o 2025)

Research papers

Policy papers

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