ZAHN, J.; MOURÃO, E.; VITERBO, J.; MACIEL, C.; BERNARDINI, F. Crowdsourcing in Municipal Ombudsman Offices: A Systematic Literature Review. Conference on Digital Government Research, [S. l.], v. 1, 2025. DOI: 10.59490/dgo.2025.959. Disponível em: https://proceedings.open.tudelft.nl/DGO2025/article/view/959. Acesso em: 7 jul. 2025.