DE L. C. FELIX, A.; LOPES PESSOA, A. C. LiS: An AI for reviewing user service letters using plain language. Annual International Conference on Digital Government Research, [S. l.], v. 26, 2025. DOI: 10.59490/dgo.2025.1003. Disponível em: https://proceedings.open.tudelft.nl/DGO2025/article/view/1003. Acesso em: 13 jul. 2025.